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Water Customer Portal

The City of Haysville has a new interactive, web-based customer portal that features easy-to-read usage charts, graphs, usage alerts, tips and more to put relevant data at our customers' fingertips regarding water usage.  It provides almost everything a customer needs to correct current issues and make informed decisions about future usage.


  • Email alarms and problem notifications to prevent or minimize unintended overuse

  • Usage assessment and control

  • Usage alert settings and usage alerts to help keep bills low and prevent billing surprises

  • Remote monitoring of rental and vacation properties

  • Decreases the need to call customer service

The portal allows for better use of staff time and improves billing and usage relationships.  Water customer service staff can be proactive, initiating alerts and calls to consumers about unusual use they may see occurring which could be from a water leak.


  • Go to

  • Click "Need to set up an account?"

  • Enter your email address and click "Get Started"

  • An email will be sent from  Follow the link in the email.  The link will expire after 24 hours

  • Enter your account number (EXCLUDING DASHES), which can be found on your water bill, create a password (password must be at least 12 characters long), and click "Submit"

  • After clicking submit, it will take you back to your login page.  Your account is now active.

Below is an introductory video with visual instructions on how to sign-up.

Nancy Bernardo
Customer Support

Monday- Thursday
7:30 am - 5:00 pm
7:30 am - 11:30 am

Levi Brewer
Water Supervisor

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